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	<title>Comments on: Mobile Apps under Duress: User Interface Guidelines</title>
	<atom:link href="http://openideals.org/2009/11/13/mobile-apps-under-duress/feed/" rel="self" type="application/rss+xml" />
	<link>http://openideals.org/2009/11/13/mobile-apps-under-duress/</link>
	<description>... and the trouble it often gets him in</description>
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		<title>By: Nathan and his Open Ideals &#187; ITP2800: Designing Mobile Apps for Crisis Situations</title>
		<link>http://openideals.org/2009/11/13/mobile-apps-under-duress/comment-page-1/#comment-233</link>
		<dc:creator>Nathan and his Open Ideals &#187; ITP2800: Designing Mobile Apps for Crisis Situations</dc:creator>
		<pubDate>Thu, 03 Dec 2009 22:22:34 +0000</pubDate>
		<guid isPermaLink="false">http://openideals.com/?p=464#comment-233</guid>
		<description>[...] Mobile Smartphone Applications Used Under Duress&#8221;, with the ideas and content coming from an earlier blog post / crowd-sourced effort on this [...]</description>
		<content:encoded><![CDATA[<p>[...] Mobile Smartphone Applications Used Under Duress&#8221;, with the ideas and content coming from an earlier blog post / crowd-sourced effort on this [...]</p>
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		<title>By: epiraces</title>
		<link>http://openideals.org/2009/11/13/mobile-apps-under-duress/comment-page-1/#comment-319</link>
		<dc:creator>epiraces</dc:creator>
		<pubDate>Fri, 20 Nov 2009 06:13:53 +0000</pubDate>
		<guid isPermaLink="false">http://openideals.com/?p=464#comment-319</guid>
		<description>Great. This list and notes are getting quite good. &lt;br&gt;&lt;br&gt;One that may be missing and can be of relevance is having a night mode. Screens may be to bright for its night use, and sometimes this may compromise security/safety. Normally it will switch the background color to black and use red/blue/green for text. &lt;br&gt;&lt;br&gt;In terms of UI, and this may be exclusively out of personal experience, persistent tabbed browsing can provide some benefits. Another path could be sliding panels to send loading apps to the background.&lt;br&gt;&lt;br&gt;Anyway, will post other ideas if they come.</description>
		<content:encoded><![CDATA[<p>Great. This list and notes are getting quite good. </p>
<p>One that may be missing and can be of relevance is having a night mode. Screens may be to bright for its night use, and sometimes this may compromise security/safety. Normally it will switch the background color to black and use red/blue/green for text. </p>
<p>In terms of UI, and this may be exclusively out of personal experience, persistent tabbed browsing can provide some benefits. Another path could be sliding panels to send loading apps to the background.</p>
<p>Anyway, will post other ideas if they come.</p>
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		<title>By: epiraces</title>
		<link>http://openideals.org/2009/11/13/mobile-apps-under-duress/comment-page-1/#comment-232</link>
		<dc:creator>epiraces</dc:creator>
		<pubDate>Fri, 20 Nov 2009 01:13:53 +0000</pubDate>
		<guid isPermaLink="false">http://openideals.com/?p=464#comment-232</guid>
		<description>Great. This list and notes are getting quite good. &lt;br&gt;&lt;br&gt;One that may be missing and can be of relevance is having a night mode. Screens may be to bright for its night use, and sometimes this may compromise security/safety. Normally it will switch the background color to black and use red/blue/green for text. &lt;br&gt;&lt;br&gt;In terms of UI, and this may be exclusively out of personal experience, persistent tabbed browsing can provide some benefits. Another path could be sliding panels to send loading apps to the background.&lt;br&gt;&lt;br&gt;Anyway, will post other ideas if they come.</description>
		<content:encoded><![CDATA[<p>Great. This list and notes are getting quite good. </p>
<p>One that may be missing and can be of relevance is having a night mode. Screens may be to bright for its night use, and sometimes this may compromise security/safety. Normally it will switch the background color to black and use red/blue/green for text. </p>
<p>In terms of UI, and this may be exclusively out of personal experience, persistent tabbed browsing can provide some benefits. Another path could be sliding panels to send loading apps to the background.</p>
<p>Anyway, will post other ideas if they come.</p>
]]></content:encoded>
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		<title>By: lisatree</title>
		<link>http://openideals.org/2009/11/13/mobile-apps-under-duress/comment-page-1/#comment-318</link>
		<dc:creator>lisatree</dc:creator>
		<pubDate>Wed, 18 Nov 2009 14:12:37 +0000</pubDate>
		<guid isPermaLink="false">http://openideals.com/?p=464#comment-318</guid>
		<description>this kind of interface would be excellent for schools, use of mobile tools by students. under duress is probably an apt description</description>
		<content:encoded><![CDATA[<p>this kind of interface would be excellent for schools, use of mobile tools by students. under duress is probably an apt description</p>
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		<title>By: tariqkhokhar</title>
		<link>http://openideals.org/2009/11/13/mobile-apps-under-duress/comment-page-1/#comment-317</link>
		<dc:creator>tariqkhokhar</dc:creator>
		<pubDate>Wed, 18 Nov 2009 12:11:17 +0000</pubDate>
		<guid isPermaLink="false">http://openideals.com/?p=464#comment-317</guid>
		<description>1. Privacy and anonymity: Unless specifically otherwise, have you taken adequate steps to safeguard the privacy of the individuals you are collecting data about? Are you sending data over the operator&#039;s mobile network in an encrypted format? Where will the data ultimately go to and be held?&lt;br&gt;&lt;br&gt;2. Steganography: You might not want to be seen to be doing any kind of data collection. Can the application and data be hidden? Can the mobile device you&#039;re using just look like your personal phone?&lt;br&gt;&lt;br&gt;3. Separate data from app: I agree that keeping data stored/backed up on something like and SD card is very important but makes the encryption element potentially more important. Consider keeping the configured application &amp; state stored on the SD card too - i.e. you can rapidly swap to a &quot;warm spare&quot; device is the first fails or is compromised.&lt;br&gt;&lt;br&gt;4. Simulation / Training / Documentation: recognise that if the application is going to be used by agencies in a relief situation, they are going to want to field trial the heck out of it, conduct training on it and provide documentation. Put effort into supporting this.</description>
		<content:encoded><![CDATA[<p>1. Privacy and anonymity: Unless specifically otherwise, have you taken adequate steps to safeguard the privacy of the individuals you are collecting data about? Are you sending data over the operator&#39;s mobile network in an encrypted format? Where will the data ultimately go to and be held?</p>
<p>2. Steganography: You might not want to be seen to be doing any kind of data collection. Can the application and data be hidden? Can the mobile device you&#39;re using just look like your personal phone?</p>
<p>3. Separate data from app: I agree that keeping data stored/backed up on something like and SD card is very important but makes the encryption element potentially more important. Consider keeping the configured application &#038; state stored on the SD card too &#8211; i.e. you can rapidly swap to a &#8220;warm spare&#8221; device is the first fails or is compromised.</p>
<p>4. Simulation / Training / Documentation: recognise that if the application is going to be used by agencies in a relief situation, they are going to want to field trial the heck out of it, conduct training on it and provide documentation. Put effort into supporting this.</p>
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		<title>By: lisatree</title>
		<link>http://openideals.org/2009/11/13/mobile-apps-under-duress/comment-page-1/#comment-231</link>
		<dc:creator>lisatree</dc:creator>
		<pubDate>Wed, 18 Nov 2009 09:12:37 +0000</pubDate>
		<guid isPermaLink="false">http://openideals.com/?p=464#comment-231</guid>
		<description>this kind of interface would be excellent for schools, use of mobile tools by students. under duress is probably an apt description</description>
		<content:encoded><![CDATA[<p>this kind of interface would be excellent for schools, use of mobile tools by students. under duress is probably an apt description</p>
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		<title>By: tariqkhokhar</title>
		<link>http://openideals.org/2009/11/13/mobile-apps-under-duress/comment-page-1/#comment-230</link>
		<dc:creator>tariqkhokhar</dc:creator>
		<pubDate>Wed, 18 Nov 2009 07:11:17 +0000</pubDate>
		<guid isPermaLink="false">http://openideals.com/?p=464#comment-230</guid>
		<description>1. Privacy and anonymity: Unless specifically otherwise, have you taken adequate steps to safeguard the privacy of the individuals you are collecting data about? Are you sending data over the operator&#039;s mobile network in an encrypted format? Where will the data ultimately go to and be held?&lt;br&gt;&lt;br&gt;2. Steganography: You might not want to be seen to be doing any kind of data collection. Can the application and data be hidden? Can the mobile device you&#039;re using just look like your personal phone?&lt;br&gt;&lt;br&gt;3. Separate data from app: I agree that keeping data stored/backed up on something like and SD card is very important but makes the encryption element potentially more important. Consider keeping the configured application &amp; state stored on the SD card too - i.e. you can rapidly swap to a &quot;warm spare&quot; device is the first fails or is compromised.&lt;br&gt;&lt;br&gt;4. Simulation / Training / Documentation: recognise that if the application is going to be used by agencies in a relief situation, they are going to want to field trial the heck out of it, conduct training on it and provide documentation. Put effort into supporting this.</description>
		<content:encoded><![CDATA[<p>1. Privacy and anonymity: Unless specifically otherwise, have you taken adequate steps to safeguard the privacy of the individuals you are collecting data about? Are you sending data over the operator&#39;s mobile network in an encrypted format? Where will the data ultimately go to and be held?</p>
<p>2. Steganography: You might not want to be seen to be doing any kind of data collection. Can the application and data be hidden? Can the mobile device you&#39;re using just look like your personal phone?</p>
<p>3. Separate data from app: I agree that keeping data stored/backed up on something like and SD card is very important but makes the encryption element potentially more important. Consider keeping the configured application &#038; state stored on the SD card too &#8211; i.e. you can rapidly swap to a &#8220;warm spare&#8221; device is the first fails or is compromised.</p>
<p>4. Simulation / Training / Documentation: recognise that if the application is going to be used by agencies in a relief situation, they are going to want to field trial the heck out of it, conduct training on it and provide documentation. Put effort into supporting this.</p>
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		<title>By: mobilegolfer</title>
		<link>http://openideals.org/2009/11/13/mobile-apps-under-duress/comment-page-1/#comment-316</link>
		<dc:creator>mobilegolfer</dc:creator>
		<pubDate>Mon, 16 Nov 2009 08:31:52 +0000</pubDate>
		<guid isPermaLink="false">http://openideals.com/?p=464#comment-316</guid>
		<description>Hi,&lt;br&gt;&lt;br&gt;This is a good list. I&#039;ve been thinking about an emergency preparedness application so some other ideas come to mind that may apply depending upon the application...&lt;br&gt;&lt;br&gt;Allow hands/eyes free audio interaction when the user may be following instructions from the device, such as when being directed to render first aid. &lt;br&gt;&lt;br&gt;The application can be used to deliver timed reminders&lt;br&gt;&lt;br&gt;Ideally the app adapts to a wide variety of hardware capabilities such as screen size, presence of BT, data plan etc.&lt;br&gt;&lt;br&gt;The app should remain useful in an offline situation. The cell network may be temporarily down. The app should store and forward, opportunistically. All functions should be considered and designed in their online and offline modes.&lt;br&gt;&lt;br&gt;The app should anticipate required actions that will occur in duress. For example, when installed, it should remind the user to input key ICE (In case of emergency) information until it is done. &lt;br&gt;&lt;br&gt;Good luck in this!</description>
		<content:encoded><![CDATA[<p>Hi,</p>
<p>This is a good list. I&#39;ve been thinking about an emergency preparedness application so some other ideas come to mind that may apply depending upon the application&#8230;</p>
<p>Allow hands/eyes free audio interaction when the user may be following instructions from the device, such as when being directed to render first aid. </p>
<p>The application can be used to deliver timed reminders</p>
<p>Ideally the app adapts to a wide variety of hardware capabilities such as screen size, presence of BT, data plan etc.</p>
<p>The app should remain useful in an offline situation. The cell network may be temporarily down. The app should store and forward, opportunistically. All functions should be considered and designed in their online and offline modes.</p>
<p>The app should anticipate required actions that will occur in duress. For example, when installed, it should remind the user to input key ICE (In case of emergency) information until it is done. </p>
<p>Good luck in this!</p>
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		<title>By: Nathan Freitas</title>
		<link>http://openideals.org/2009/11/13/mobile-apps-under-duress/comment-page-1/#comment-313</link>
		<dc:creator>Nathan Freitas</dc:creator>
		<pubDate>Mon, 16 Nov 2009 06:35:06 +0000</pubDate>
		<guid isPermaLink="false">http://openideals.com/?p=464#comment-313</guid>
		<description>One of my mantras is &quot;electricity is the true enemy&quot; though actually it should be &quot;batteries&quot; perhaps. Great point and glad to see there are some good options for extended power that can work in the field.&lt;br&gt;&lt;br&gt;I also have to reiterate from my list that all data should be persisted on removable media, like SD Cards, instead of on the device itself. That way you can always quickly switch devices, load the data on a PC, etc.... and even, if necessary, you can protect sensitive information by swallowing it! :)</description>
		<content:encoded><![CDATA[<p>One of my mantras is &#8220;electricity is the true enemy&#8221; though actually it should be &#8220;batteries&#8221; perhaps. Great point and glad to see there are some good options for extended power that can work in the field.</p>
<p>I also have to reiterate from my list that all data should be persisted on removable media, like SD Cards, instead of on the device itself. That way you can always quickly switch devices, load the data on a PC, etc&#8230;. and even, if necessary, you can protect sensitive information by swallowing it! <img src='http://openideals.org/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: Nathan Freitas</title>
		<link>http://openideals.org/2009/11/13/mobile-apps-under-duress/comment-page-1/#comment-315</link>
		<dc:creator>Nathan Freitas</dc:creator>
		<pubDate>Mon, 16 Nov 2009 06:32:45 +0000</pubDate>
		<guid isPermaLink="false">http://openideals.com/?p=464#comment-315</guid>
		<description>Great point - active, clear, instant feedback  of success or failure is also critical. If you have one chance to get the data in correctly, you need to know its good to go.&lt;br&gt;&lt;br&gt;Here is some potenital ideas on types of feedback for confirmations:&lt;br&gt;&lt;br&gt;- Loud beep tone sequences: upward sequence for success, downward sequence for failure/error&lt;br&gt;&lt;br&gt;- Change entire screen background color: White for input, Green for success, Red for failure&lt;br&gt;&lt;br&gt;- On Android, proper use of status bar notifications is essentially... subtle notifications that don&#039;t interrupt the current workflow, while still letting you know there is new information to review when you have a minute.</description>
		<content:encoded><![CDATA[<p>Great point &#8211; active, clear, instant feedback  of success or failure is also critical. If you have one chance to get the data in correctly, you need to know its good to go.</p>
<p>Here is some potenital ideas on types of feedback for confirmations:</p>
<p>- Loud beep tone sequences: upward sequence for success, downward sequence for failure/error</p>
<p>- Change entire screen background color: White for input, Green for success, Red for failure</p>
<p>- On Android, proper use of status bar notifications is essentially&#8230; subtle notifications that don&#39;t interrupt the current workflow, while still letting you know there is new information to review when you have a minute.</p>
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